Data Privacy & Compliance Manager

Looking for an exciting and rewarding career?

theidol.com is looking for a Data Privacy & Compliance Manager to oversee the delivery and maintenance of a compliant and robust Data Privacy operating model ensuring Data Privacy and Protection Policies, and Operating Standards are understood and implemented.

The Idol is an award-winning, rapidly growing tech company based on the edge of the Lake District National Park in Cumbria. It’s the ideal setting to get out, enjoy a walk, be inspired, and conceive our next innovative product or solution. We’ve been leading online innovation since 1999 and specialise in creating cutting-edge web applications and solutions for customers and businesses of all sizes.

We are part of the Legal & General Group and partner with household brands such as Go.Compare and ComparetheMarket. We pride ourselves on innovation and early adoption of new technologies and working practices.

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If you feel you have the skills and experience required to join the team at theidol.com, please send us your CV, contact details and a short statement about you and your suitability for the role.

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Job purpose

The Data Privacy and Compliance Manager is responsible for overseeing the delivery and maintenance of a compliant and robust Data Privacy operating model ensuring Data Privacy and Protection Policies, and Operating Standards are understood and implemented. This role combines knowledge of both policy and local processing to maintain governance, support change, provide performance measures, and support learning. There are also some responsibilities to support team colleagues implement comprehensive compliance programs, standards and procedures.

Principle accountabilities

Implement and maintain data protection standards and procedures in compliance with GDPR and other relevant regulations.
Implement and maintain data protection standards and procedures in compliance with GDPR and other relevant regulations.
Monitor and conduct regular audits and assessments to ensure compliance with data privacy laws and regulatory requirements.
Serve as the primary point of contact for data privacy queries and issues, internally and externally providing Subject Matter Expertise to resolve these.
Oversee and support completion of Records of Processing Activities and Data Privacy Impact Assessment documentation.
Sign-off framework artefacts alongside the data owner and sponsor for BAU processes and projects.
Support the provision of training and guidance to support the Data Governance framework.
Ensure breach incidents for data privacy and regulations are adhered to and act as a point of escalation for data breaches.
Stay up to date with changes in data privacy laws and relevant regulations.
Support the business in ensuring good customer outcomes including oversight of Vulnerable Customer policies and arrangements to ensure data privacy compliance.
Liaise with the Technical Governance Manager when appropriate regarding data governance activity supporting internal communications across the business.
Provide support to the Head of Compliance on projects when required.
Provide data protection support on contracts.
Consider, relevant to your role, the needs and objectives of all our customers, including vulnerable customers, to ensure that they receive good outcomes.

Person specification

Knowledge, experience and qualifications

Excellent understanding of GDPR and other relevant data protection regulations.
Reasonable amount of experience working in data protection in an advisory and hands-on capacity.
A professional certification in data protection (e.g., CIPP/E, CIPM, CIPT) is preferred.

Behaviours

Thinks objectively and analytically to resolve problems.
Understands the need to offer solutions that are fit for purpose for the needs of our commercial environment and our customers, whilst also working within the relevant frameworks in which we operate.
Demonstrates a high attention to detail.
Has a pragmatic approach to avoid over-complication of methodologies and approaches.
Communicates clearly and concisely in English, adjusting the content and delivery according to the needs of the audience.
Works autonomously to build and manage their own work plan, deadlines and delivery targets.
Collaborates and engages with stakeholders and colleagues to build and maintain good working relationships and share knowledge.
Enjoys working collaboratively as part of a team.

Scope

This is a full-time Monday to Friday role working an average 37.5 hours per week.

Hybrid flexible home/office working supported. There is a requirement to attend the office in Cumbria approximately twice a month or as frequently is required to meet the role requirements (expenses will be provided depending on your location).

Salary from £45,000 depending on experience, 25 days holiday plus public holidays, plus performance rated bonus, enhanced pension, and generous private medical, family, sickness and insurance benefits, and share schemes.

A full role profile can be downloaded -here.

Over to You

If you have a genuine enthusiasm and an ability to quickly adapt to new technologies, you may be just what we're looking for!

Apply here...

What's in it for you?

Your Money

Taking care of your financial wellbeing, and making your money go further.

Performance bonus

Annual bonus based on individual performance.

Yearly pay increases

We review your salary annually, to make sure we're paying you fairly.

Pension scheme

Up to 10% employer pension contribution.

Share scheme

Access to our Legal & General share schemes.

Your Health

Taking care of your physical and mental wellbeing.

Work life balance

Hybrid home or office working to help strike the perfect balance for you, while supporting your expenses to visit the office.

Health and Dental Insurance

Access to private medical plans for you and your family.

Employee Assistance Programme

Free, day-to-day wellbeing and counselling service.

Virtual GP

Fast and direct access to a Virtual GP and Mental Health service.

Tailored office environment

Life at Team Idol.

Social events

Exceptional events delivered by our social committee team.

Breakout rooms

Spacious meeting rooms and breakout areas.

Drinks and snacks

Complimentary hot and soft drinks, free fruit and a lunch allowance while at the office.

Free parking and charging

Access to electric charging points and no need to worry about parking charges!

Your life

Protecting you and your family.

Death in service insurance

Insurance to protect you and your family at 8 times your salary.

Holidays

Generous holiday allowance and the ability to buy and sell holidays according to your needs.

Work+Family Space

Access to advice, guidance, resources to balance work and caring responsibilities.

Income protection

Support if you are unable to work in the long-term due to illness or injury.

Where we are

Based in Eden Business Park, our modern office space reflects our culture and how we want to work. Step outside and you're instantly looking out onto the Thacka Beck Nature Reserve.

We love where we live and we're proud to remain a homegrown Cumbrian technology business. This pride extends to embracing our role in the community to champion, inspire and develop digital skills.

What to expect

We create a rewarding working environment for our teams to develop, collaborate and enjoy. Expect high energy, creative flair, attention to detail and an embraced adoption of new technologies.

Working in agile development squads, our teams freely exchange ideas and expert knowledge - sharing this both with each other and our clients. This approach encourages for continuous improvement, ensuring the projects we deliver are as truly considered and innovative as possible.

Find your balance

Adopting a healthy work life balance is an essential part of our culture. We offer flexible working hours, remote or blended home/office working, as well as funded social events.

Our modern, custom-built office is the perfect working environment for our teams, with spacious social working areas, free hot/cold drinks and fresh fruit. Facilities include an on-site gym, showers and table tennis.

Challenge yourself

Continuous professional development is more to us than ticking a box. It underpins our approach and belief in the value of personal and professional growth.

Training is accessible to everyone in all roles and across all levels, enabling you to develop and deliver your best work with us.

Working with you, we'll identify and build a tailored development plan. Training opportunities include short courses and bootcamps, through to apprenticeships and industry-recognised qualifications.

You're in good company

It's important, dare we say essential, to enjoy what we do and have fun at work. Our staff-led social events team organises exceptional social events, including Christmas parties, axe-throwing, cheese and wine evenings, bake off events and even trips to the Crystal Maze!

Our annual summer party brings everyone together in the heart of the Lake District for an evening of live music, free food and drink.